Terms of service

Terms of Service

Last updated: August 24, 2026

Welcome to Urban Beauty. By accessing or using our website and purchasing our products, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Our Store

Urban Beauty is an online beauty store offering products such as lip products, serums, oils, retinol products, and eye-care products.

We reserve the right to update, modify, or discontinue any product, service, price, or website feature at any time without prior notice.

2. Eligibility

By using this website, you confirm that you are legally able to enter into an agreement under the laws applicable to you.

If you are purchasing products on behalf of another person, you confirm that you have permission to do so.

3. Products and Product Information

We make reasonable efforts to provide accurate product descriptions, images, pricing, and availability.

However, product colors and appearance may vary depending on your device or screen.

We do not guarantee that product descriptions, images, or other website content will always be completely accurate, current, or error-free.

4. Pricing and Payments

All prices displayed on our website are subject to change without notice.

Applicable taxes, shipping charges, and other fees may be added to your order where required.

By placing an order, you agree to provide accurate and complete payment and billing information.

We reserve the right to refuse or cancel an order if we suspect fraudulent, unauthorized, or otherwise inappropriate activity.

5. Orders

After placing an order, you should receive an order confirmation.

An order confirmation does not necessarily mean that your order has been accepted. We reserve the right to cancel or refuse an order for reasons including product availability, pricing errors, payment issues, or suspected fraud.

If we cancel an order after payment has been processed, we will issue an appropriate refund.

6. Shipping and Delivery

Shipping times may vary depending on the destination, shipping method, product availability, and circumstances outside our control.

Urban Beauty is not responsible for delays caused by shipping carriers, customs, weather, incorrect addresses, or other circumstances beyond our reasonable control.

For more information, please review our Shipping Policy.

7. Returns and Refunds

Returns and refunds are subject to our Refund & Return Policy.

Beauty and skincare products that have been opened or used may not be eligible for return for health and hygiene reasons, except where required by applicable law or when the product is damaged, defective, or incorrect.

8. Beauty Product Use

Our products are intended for their stated cosmetic or beauty purposes.

Please read product labels, directions, warnings, and ingredient information before using any product.

If you have concerns about allergies, sensitivities, or the suitability of a product for you, consult an appropriate healthcare professional before use.

Urban Beauty does not guarantee that a product will produce a particular cosmetic result for every customer.

9. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Urban Beauty unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use our website content for commercial purposes without our written permission.

10. Prohibited Uses

You agree not to use our website:

For any unlawful purpose.
To commit or attempt to commit fraud.
To interfere with the operation or security of our website.
To collect information about other customers without permission.
To upload malicious software or harmful code.
To violate any applicable laws or regulations.

11. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites.

We are not responsible for the content, policies, availability, or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer

To the extent permitted by applicable law, Urban Beauty provides the website and its content on an "as is" and "as available" basis.

We do not guarantee that the website will always be available, secure, uninterrupted, or error-free.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the extent permitted by applicable law, Urban Beauty will not be responsible for indirect, incidental, special, or consequential losses arising from your use of our website or purchase or use of our products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time.

When changes are made, we will update the "Last updated" date at the top of this page. Your continued use of our website after changes are posted means that you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws applicable in the jurisdiction where Urban Beauty operates, subject to any mandatory consumer protection laws that apply to you.