TRACK YOUR ORDER

Your Beauty Is on the Way ✨

Thank you for shopping with Urban Beauty. We know you're excited to receive your order, and we're here to make tracking your package simple.

CHECK YOUR ORDER STATUS

Once your order has been shipped, you will receive a shipping confirmation email with your tracking information.

Use the tracking link provided in that email to view the latest updates on your delivery.

TRACK YOUR ORDER

Enter your:

Order Number:
Example: #1234

Email Address:
Use the same email address you entered when placing your order.

Then select Track Order to view the latest available shipping information.

WHERE CAN I FIND MY ORDER NUMBER?

Your order number can be found in the order confirmation email you received after completing your purchase.

If you can't find the email, please check your spam or junk folder.

MY TRACKING ISN'T UPDATING

Don't worry if tracking information doesn't appear immediately.

After your order is shipped, the carrier may need some time to scan the package and update its tracking system.

Please check again later for the latest information.

MY ORDER IS DELAYED

Occasionally, deliveries may be delayed because of weather, holidays, customs processing, high shipping volumes, carrier disruptions, or other circumstances outside our control.

If your order appears significantly delayed, please contact us and include your order number so we can assist you.

TRACKING SAYS DELIVERED, BUT I CAN'T FIND MY PACKAGE

If your tracking information shows Delivered but you haven't received your package:

• Check around your delivery location.

• Check with household members or building management.

• Check with neighbors where appropriate.

• Review your tracking information for delivery details.

• Contact the shipping carrier for additional information.

If you still cannot locate your package, please contact Urban Beauty for assistance.

NEED HELP WITH YOUR ORDER?

We're happy to help.

Email: contacturbanbeauty92@gmail.com

Please include your order number and the email address associated with your order when contacting us.

URBAN BEAUTY

Luxury Beauty. Made for You.

Thank you for choosing Urban Beauty. 💕