Privacy Policy
Last Updated: August 21, 2026
At [Urban beauty], we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase our beauty products, or contact us.
By using our website or purchasing from us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect information such as:
- Baljinder Singh
- infourbanbeauty@gmail.com
- 647-984-965
- 3 foxtail road Brampton, ON L6R1C9
- 3 foxtail road Brampton, ON L6R1C9
- Order Confirmation: After placing an order, you will receive a confirmation email with your order details.
- Processing Time: Orders are usually processed within 1–3 business days.
- Shipping: Once your order has shipped, you will receive tracking information when available.
- Order Changes: Please contact us as soon as possible if you need to change your shipping address or order details. We may not be able to make changes after the order has been processed.
- Payment: We accept secure payment methods available at checkout.
- Order Issues: If your order arrives damaged, incorrect, or is missing an item, please contact us with your order number and relevant photos within the specified return/refund period.
- Cancellation: Order cancellations may only be possible before the order has been processed or shipped.
- Questions: If you have questions about your purchase, please contact our customer support team
- Product Preferences or Information You Provide to Us
When you shop with us, you may voluntarily provide information about your product preferences, beauty interests, skin-care needs, or the types of products you are interested in. This information may be used to help us provide a better shopping experience, recommend relevant products, process your orders, and respond to your questions.
We only use the information provided for legitimate business purposes and do not require you to provide sensitive personal information unless it is necessary for a specific service or you choose to provide
Information Submitted Through Our Contact Form
When you contact us through our contact form, we may collect the information you choose to provide, such as your name, email address, order number, and the details of your message or inquiry.
We use this information to respond to your questions, provide customer support, assist with orders, resolve issues, and improve our products and services. We may also keep a record of your communication with us when necessary for customer service and business purposes.
We do not use the information submitted through our contact form for unrelated purposes without your consent, except where required or permitted by law.
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IP Address and Certain Device or Browser Information
When you visit or use our website, we may automatically collect certain technical information, such as your IP address, browser type, device type, operating system, language preferences, and general information about how you interact with our website.
We use this information to help operate and secure our website, understand website traffic and usage, improve website performance, prevent fraudulent or unauthorized activity, and provide a better shopping experience. Information collected through cookies and similar technologies
We collect information that is reasonably necessary to operate our online store, process orders, provide customer service, and improve your shopping experience.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Process payments
- Arrange delivery of your products
- Send order confirmations and shipping updates
- Provide customer support
- Respond to questions and requests
- Manage returns, refunds, and exchanges
- Improve our website, products, and services
- Detect and prevent fraud or unauthorized activity
- Maintain and protect our website
- Send marketing communications where permitted and where you have provided the required consent
- Comply with applicable laws and legal obligations
3. Shopify
Our online store is powered by Shopify. Shopify provides the e-commerce platform that allows us to sell our products, process orders, and operate our online store.
When you use our website or place an order, Shopify may process certain information on our behalf or as described in Shopify's applicable privacy documentation.
For more information about how Shopify handles personal information, please review Shopify's privacy policies.
4. Spocket and Our Dropshipping Suppliers
We use Spocket to source and fulfill certain products sold through our store.
When you place an order for a product fulfilled through Spocket, information necessary to fulfill and ship your order may be shared with Spocket and the applicable supplier.
This information may include:
- Customer name
- Shipping address
- Order details
- Contact information necessary for order fulfillment
The information is used to process and deliver your order.
Spocket operates as a marketplace connecting retailers with suppliers, and products may be shipped directly from the supplier to the customer.
We do not share more personal information than reasonably necessary to fulfill your order and provide related services.
5. Payment Information
Payments are processed through payment services available through Shopify and/or other payment providers offered at checkout.
We do not intentionally store your complete payment card information on our own systems.
Payment providers may collect and process payment information according to their own privacy policies and security practices.
6. Shipping and Order Information
To deliver your order, we may need to provide relevant customer information to shipping companies, fulfillment providers, Spocket, and the supplier responsible for fulfilling your order.
This allows your products to be processed, shipped, tracked, and delivered to the address you provide.
7. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep our website functioning properly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance
- Provide a better shopping experience
- Support advertising or marketing activities, where applicable
You may be able to control certain cookie settings through your browser or through cookie-related choices provided on our website.
8. Marketing Communications
If you choose to receive promotional emails from us, we may use your email address to send information about:
- New beauty products
- Special offers
- Discounts
- Promotions
- Store updates
You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
We will handle marketing communications in accordance with applicable privacy and anti-spam requirements.
9. Third-Party Services
We may use third-party services to help operate our business, such as:
- Shopify
- Spocket
- Payment processors
- Shipping and delivery providers
- Email and marketing services
- Website analytics services
- Customer-support services
These providers may process information on our behalf or independently according to their own privacy policies and applicable agreements.
We encourage you to review the privacy policies of third-party services when appropriate.
10. Information We Do Not Sell
We do not sell your personal information as a standalone business asset.
We may disclose information to service providers and business partners when reasonably necessary to operate our store, process orders, provide services, protect our business, or comply with legal requirements.
11. Protecting Your Information
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, loss, or theft.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
12. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Processing and fulfilling orders
- Providing customer service
- Managing returns and refunds
- Maintaining business records
- Meeting legal and accounting requirements
- Resolving disputes
- Preventing fraud and protecting our business
When information is no longer reasonably required, we may delete, destroy, or anonymize it, subject to applicable legal requirements.
13. Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Ask what personal information we hold about you
- Request access to your personal information
- Request correction of inaccurate information
- Ask questions about how your information is collected or used
- Withdraw consent where applicable
- Unsubscribe from marketing communications
- Make a privacy-related complaint
Some rights may be subject to legal limitations or exceptions.
Canadian privacy guidance recognizes rights and responsibilities concerning access, consent, collection, use, disclosure, safeguards, and retention of personal information.
14. Children's Privacy
Our website is not intended for children who are not legally permitted to provide personal information under applicable law.
We do not knowingly request or collect personal information from children in circumstances where doing so is prohibited.
15. International Processing
Because our store uses third-party services such as Shopify, Spocket, payment processors, and shipping providers, personal information may be processed or stored outside Canada.
When information is processed by third parties, their own privacy practices and applicable legal requirements may also apply.
16. Third-Party Links
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, content, or security of those third-party websites.
We recommend reviewing the privacy policy of any third-party website before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
18. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.
[URBAN BEAUTY]
Email: [INFOURBANBEAUTY92@GMAIL.COM]
Website: [INFOURBANBEAUTY.LOVABLE.APP]
Privacy Contact:[ 647-984-9657]
We are committed to handling your personal information responsibly and respectfully.
Thank you for trusting [URBAN BEAUTY]. 💕